Overview
At Rescue 42 Inc. (“we,” “us,” “our”), your privacy is important to us. This SMS Privacy Policy outlines how we collect, use, and safeguard your personal information when you opt in to receive SMS/text messages from us.
Information We Collect
When you enroll in our SMS/texting services, we may collect the following:
- Phone Number – Required to deliver messages.
- Name (Optional) – Used to personalize your communications.
- Consent Records – Maintained to verify your opt-in for our messaging services.
How We Use Your Information
We use your information to provide relevant and useful messaging experiences tailored to the following purposes:
1. Sales Messaging
- Inform you about new product offerings, special promotions, or limited-time deals tailored to your interests.
- Provide follow-ups to demo requests, sales inquiries, or product recommendations based on your interactions with Rescue 42 Inc.
- Share exclusive offers and loyalty incentives for prospective or returning customers.
2. Support Communications
- Confirm service requests or technical support submissions and provide updates regarding case status.
- Deliver troubleshooting guidance, maintenance alerts, or device configuration instructions for Rescue 42 equipment and solutions.
- Notify you about warranty support, replacement dispatches, or software updates relevant to your products.
3. Operational Notifications
- Send mission-critical alerts related to product recalls, safety advisories, or emergency communications.
- Provide reminders for account actions, billing updates, delivery status, and subscription renewals.
- Confirm successful registration or receipt of forms, orders, or event participation related to Rescue 42 Inc. offerings.
We may also use this information to:
- Respond to your inquiries.
- Improve service functionality and develop new features.
- Monitor usage trends to optimize our messaging performance.
Sharing Your Information
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may only share your information in the following circumstances:
- Service Providers – Third-party vendors that support our messaging infrastructure or customer engagement systems.
- Legal Requirements – When required by law, such as compliance with a subpoena or similar legal obligation.
- Business Transfers – In the event of a merger, acquisition, or sale of company assets.
Your Choices
You may opt out of SMS/text messaging at any time by:
- Texting “STOP” in response to any of our messages.
- Contacting us via email at rescue42@rescue42.com or calling 888-427-3728.
Data Security
We use commercially reasonable security measures to protect your personal information. However, no system is completely immune to vulnerabilities. We cannot guarantee absolute security of your data.
Children’s Privacy
Our SMS services are not directed at children under 13 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information promptly.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the “Last Updated” date revised accordingly. We recommend reviewing this policy periodically.
Contact Us
If you have any questions or concerns about this SMS Privacy Policy, please contact us:
Rescue 42 Inc.
Email: rescue42@rescue42.com
Phone: 888-427-3728
Website: www.rescue42.com