This Privacy Policy describes how Rescue 42, Inc., manufacturer of PodRunnerTM, handles your Personal Information in providing services through www.rescue42.com (the “website”). By using our website, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
We respect our customers and understand that you are concerned about privacy. For this reason, we have instituted this Privacy Policy to ensure that your personal information is handled safely and responsibly. Your “Personal Information” includes any information that identifies you, including your home address, home telephone number, shipping address, billing address, and e-mail address. It does not include professional information, such as your business address, business telephone, business facsimile number and business e-mail address.
We have posted this Privacy Policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us.
What Personal Information We Collect
You can browse our website without telling us who you are or revealing any Personal Information about yourself. Rescue 42, Inc. only gathers personally identifiable information when voluntarily submitted by a website visitor. For example, if you choose to receive information about products and/or services from our website or you submit a request or comment, you may provide personal contact information, such as your name, telephone number, mailing address, and e-mail address, which we may use to send you an e-mail message about your request or comment and to mail the information you requested. Please note that all of our services are optional. If you do not wish to provide Personal Information, you may simply decline to take advantage of that service.
How We Use Your Personal Information
The Personal Information you provide is used solely by Rescue 42, Inc. for internal purposes, such as improving our website or fulfilling your requests. We may use your Personal Information in the following ways:
- To provide the services and instructional materials you request;
- To communicate with you in response to your inquiries and comments and to provide the customer support you request; and
- To customize, measure, and improve our services and the website content layout.
Your Personal Information is not transferred to third parties outside of our network of distributors and/or dealers, who may use your Personal Information only for the purposes outlined above. By choosing to give us your Personal Information, you consent to the transfer or storage of that information on our servers located in the United States of America.
How We Disclose Your Personal Information
We may disclose your Personal Information to respond to legal requirements, enforce our policies, or to protect our rights. Your Personal Information is not sold to third parties. Your Personal Information is not transferred outside of our network of distributors and/or dealers, who may contact you in response to your inquiries and requests for information about our products and to provide customer support.
Additionally, we may disclose Personal Information when we believe it is necessary to comply with law or to protect our rights, interests, and property. We reserve the right to disclose your Personal Information to comply with a judicial proceeding, court order, or legal process. We may share your Personal Information with law enforcement or any other government officials in response to a verified request related to a criminal investigation or alleged illegal activity.
How You Can Access, Review, Change, and Control the Use of Your Personal Information
We provide you with choices regarding our handling of your Personal Information and provide several methods for you to contact us should you wish to change your Personal Information in our records.
- You can e-mail us at rescue42@rescue42.com. Please include your name, address, telephone number, e-mail address, and a note of instruction;
- You can call us toll free at (888) 427-3728; or
- You can contact us by mail at Rescue 42, Inc., P.O. Box 1242 Chico, California, 95927.
Please include your name, address, telephone number, mailing address, and a note of instruction. Please allow us ten business days from the day the request is received to process your request.
How We Protect Your Personal Information
We are committed to doing our best to maintain the security of all Personal Information collected on our website. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we put into place physical, electronic, and administrative procedures to protect your Personal Information. Personal Information is located on a secured server behind a firewall, which is not directly connected to the Internet. We use the latest security measures to keep others from intercepting your information and what is being transmitted across the Internet. Once your request is processed, we will not retain your Personal Information in our online systems. Only employees who require your Personal Information to serve you and fulfill your service request will have access to your Personal Information. Such employees are trained on the privacy and security practices of this Privacy Policy.
Despite our commitment to provide the utmost care in protecting your Personal Information, no data transmission over the Internet or any wireless network can be guaranteed absolutely secured. Therefore, we do not warrant or ensure security of any information sent to us online. While we will work very hard to protect your privacy, we cannot guarantee that your Personal Information or private communications will always remain private.
Our Policy Regarding Children
It is not our policy to collect Personal Information from any person or about any person under the age of 13. If you believe that we have information from or about anyone under 13 of age, please notify us by e-mail at rescue42@rescue42.com or call us toll free at (888) 427-3728. If you are under the age of 18, please do not submit any information without the express consent and participation of a parent or guardian.
Links to Other Websites
We may offer links to other sites such as our distributors’ or dealers’ websites. If you visit one of these linked sites, you should review their privacy policy and other policies. We are not responsible for the policies of other companies.
Updates and Changes To Our Privacy Policy
As we continue to develop our website and our business, and to take advantage of technologies to improve the services we offer, this Privacy Policy will likely change. We reserve the right to make changes to our polices and to alter the look or function of our website at anytime. We may amend this Privacy Policy at anytime by posting the amended terms on this website. Your use of our website following any such changes constitutes your agreement to follow and be bound by the terms changed. We therefore encourage you to refer to this policy on an ongoing basis and every time you use our website so that you understand our current Privacy Policy.
Our current Private Policy was updated March 20, 2007.
If you have any questions about this Privacy Policy, you can contact us in a number of ways, including by telephone at (888) 427-3728 toll free or (530) 891-3473, or by e-mail at rescue42@rescue42.com, or by first class mail at Rescue 42, Inc., P.O. Box 1242 Chico, California, 95927.
