In response to the occasional need for outside expertise with radio or network systems, including router advanced configuration and security settings, below we provide a list of contacts available on a paid fee basis directly arranged by and between you and the provider. At your option this can assist you with advice, or in rare cases on-site technical service needs. In every case having a confirmed and active Ethernet connection available to plug in the PodRunner® will be a prerequisite for any type of remote or on-site help. After you can assure and have tested your connection to the internet (using another device besides the PodRunner®) we recommend you contact one of the providers below, or find a local equivalent to help you with implementation needs.